Version 1.5.2 Broken in Firefox 60.0.1

Home Forums Spacious Free Version 1.5.2 Broken in Firefox 60.0.1

This topic contains 16 replies, has 5 voices, and was last updated by  karunaray 1 week, 6 days ago.

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #1373821

    karunaray
    Participant

    Hi: I just upgraded and it broke my blog on Firefox. Social icons don’t appear on top right. And all links become inactive a few seconds after blog loads. Links are clickable for the first few seconds only! This is the public-facing blog, logged in or out. All admin areas work, can click links there, but not on published blog. Nothing like this in Chrome. Works like a charm. Please advise…

    #1373896

    Rajesh
    Moderator

    Hi @karunaray,

    Can you provide URL to your site so that we can inspect it and give you a proper solution?

    Thanks.

    #1373935

    karunaray
    Participant

    Yes I can do that. You should have a intro post on the forums stating what you require to troubleshoot. I could’ve included it in original posting. You know, to help with the time difference and getting timely answers.

    http://reikihelp.com/blog

    I just checked it’s not a random event, it’s still happening.

    #1373936

    karunaray
    Participant

    Also can I roll it back once you go to my URL? How would I do this? Until there’s a solution. No one on Firefox is able to navigate my blog. And I don’t know when you’ll be able to tell me anything.

    #1373945

    Frank
    Participant

    Hi,

    i am using Firefox 60.0.1/Win 10 and your website works fine – no problems found!

    Frank

    #1373946

    karunaray
    Participant

    I was wondering about that Frank and thanks. I was wondering if it’s my Firefox. But there are no updates to the browser and there are no updates to any of my add-ons.

    So, I turned off Adblock Plus just now and yes my blog works, but that’s still a bug. Because it worked fine with Adblock just fine since I switched to this theme quite some time ago. And I have Adblock Plus on Chrome too and my blog is fine there with the extension turned on.

    So, Rajesh where do we go from here?

    #1373948

    karunaray
    Participant

    I also have another extension, Disconnect. In Firefox, if I whitelist my blog in Disconnect the links work! The social icons are still not there. This is with whitelisting in Disconnect and Adblock on.

    I have the same two add-ons in Chrome and new version of Spacious is NOT giving me ANY trouble at all! No modifications need to be made.

    #1373949

    karunaray
    Participant

    Okay final update in Firefox: With Disconnect and Adblock on, links on my blog now work. The only way to get social icons is to turn Adblock off.

    #1373955

    Frank
    Participant

    Hi,

    if you use ad/tracking-blocking addons a better choice is “uBlock Origin” (not only my opinion)!

    regards, Frank

    #1374016

    Rajesh
    Moderator

    Hi @karunaray,

    Glad to know your issue is resolved. If you get any issue later, feel free to ask again.

    Thanks.

    #1374028

    karunaray
    Participant

    Social icons are STILL missing. I had to turn my computer back on just to catch you since you answer when it’s past midnight here. Please check why social icons at top right are missing. Only happens with Firefox.

    • This reply was modified 2 weeks, 6 days ago by  karunaray.
    • This reply was modified 2 weeks, 6 days ago by  karunaray.
    #1374034

    Rajesh
    Moderator

    Hi @karunaray,

    While checking here, the social icon seems to be working fine.

    Thanks.

    #1374064

    karunaray
    Participant

    I’m here for your expertise. Telling me only what you see is not very helpful. I still have no social icons in Firefox. Do you ever dig further?

    Since there seems to be only one moderator here and the conflicting time zones, I decided to troubleshoot it myself. That’s what all the posts above are. I tested 2 add-ons: Disconnect and Adblock Plus.

    I have BOTH add-ons on Chrome too and my blog works just fine ON CHROME.

    On Firefox I eliminated Disconnect as the source of the problem.

    Also, prior to Spacious 1.5.2 I had NONE, ZERO of these issues with my Firefox with all the same add-ons.

    What I see now is that the only way social icons are displayed is if Adblock Plus is:

    1) Disabled totally for the entire blog.
    2) Unchecking “Block social media icons tracking” in Adblock Plus settings.

    That’s obviously not going to be good enough for me. This NEVER happened before.

    Your theme works perfectly fine in Chrome with version 1.5.2 with the SAME ADD-ONS, and worked perfectly fine in Firefox too before latest upgrade.

    Now with version 1.5.2 it stopped working in Firefox!

    I don’t feel you’ve given my ANY support whatsoever. I’m doing all the work, asking all the questions and getting nothing from you. Very frustrating. Very.

    Love the theme. First time needing support and it’s been so disappointing.

    • This reply was modified 2 weeks, 6 days ago by  karunaray.
    #1374102

    shwebb15
    Participant

    Karunaray, I have checked your blog in Chrome and Firefox with adblock working on your page. Your social icons show up just fine. I like what you have done with that widget. Looks really nice.
    I think it is your cache or something else causing your problems, not the theme.
    Free support for a free theme happens when they get time. May I suggest if you want instant support buy the theme and upgrade to paid support.

    Thanks!

    #1374106

    karunaray
    Participant

    Thanks, cache and cookies were the next thing I was going to look at. Don’t have the entire day to troubleshoot. I’m loathe to clear them though because of all the roadblocks it creates.

    Appreciate you checking. I’m aware this is the free version. I’ve spent many hours on similar forums for other themes where the theme developers wrote in broken English and just didn’t show the professionalism for me to buy the pro version.

    But this the developers proving ground right here. If there’s good support I may consider Spacious pro.

    My point is this: With this large of a forum and so many themes, the developers have a big experience base where they probably see common issues. Surely there was some insight I could have gotten by now.

    Little story. My Twitter pic wasn’t showing on my account with Buffer. Their top guy let me know that Firefox Quantum actually uses Disconnect, the add-on I’ve mentioned, as the tracking prevention engine built-in. They’d seen similar reports from account holders and figured out what was causing profile pic not appearing.

    Simple, if you care. There’s always a solution.

    Spacious was in the WordPress directory of themes. I felt fine about the company behind it. Theme is great. And works pretty flawlessly. Just this little mystery. And it was weird at first when all the links on my blog wouldn’t work after it loaded. That cleared somehow.

    • This reply was modified 2 weeks, 5 days ago by  karunaray.
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