TG: Events Slider not updating

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This topic contains 7 replies, has 3 voices, and was last updated by  nicko.brooke 1 month ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1821122

    etniquedawg
    Participant

    Hi,

    This completely skipped me, but I just noticed the TG: Events Slider is not updating to show the latest events. It’s been showing the same events since I installed the theme, although the dates on the events have passed and there are new events coming up.

    Can you please help?

    Thanks

    #1821192

    Rajesh
    Moderator

    Hi @etniquedawg,

    Can you provide us with URL to your site so that we can inspect it and give you a proper solution? Also, can you provide a screenshot as to where the issue is arising?

    Thanks.

    #1821413

    etniquedawg
    Participant

    Hi Rajesh,

    It’s actually a sandbox environment, so it’s not publicly accessible. I can’t see how to upload images here. But it’s on the main page just under the main slider. It gets its information from Events, however, it’s not updating.

    #1821599

    Rajesh
    Moderator

    Hi @etniquedawg,

    While checking in our development environment, everything seems to be working fine. Can you clear your browser’s cache and check? You can also show only the featured events in the slider by checking Featured Events on Event Options in the Event Editor section. After that check on Limit to Featured Images only on TG: Event Slider Widget.

    Thanks.

    #1821654

    etniquedawg
    Participant

    Hi Rajesh,

    Thanks for responding. Something is definitely wrong. When I try to check the options “Limit to featured events only” or
    “Generate JSON-LD data”, the change is not committed – meaning, the check mark does not stay in the box. I see the little spinning wheel for a few seconds but then the check mark disappears from the box right after. The only box that appears to retain the change is “Show widget only if there are upcoming events”.

    #1821655

    etniquedawg
    Participant

    [UPDATE]

    Just got a prompt to update the Calendar Plugin and when I did, it appears to fix the problem. So it seems the Calendar plugin might have been the culprit.

    Thanks for your time, Rajesh!

    #1821848

    Rajesh
    Moderator

    Hi @etniquedawg,

    Glad to know it worked. If you get any issue later, feel free to ask again! I hope you liked our theme. If so, you can help us by providing a review here: https://wordpress.org/support/theme/fitclub/reviews/?filter=5

    Thanks.

    #1831116

    nicko.brooke
    Participant

    Hello Rajesh, I am having the same issue as this

    When I try to check the options “Limit to featured events only” or
    “Generate JSON-LD data”, the change is not committed – meaning, the check mark does not stay in the box. I see the little spinning wheel for a few seconds but then the check mark disappears from the box right after. The only box that appears to retain the change is “Show widget only if there are upcoming events”.

    I have updated to latest calendar etc but still having the same issue. Could you please advise?

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