Testimonials empty space

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This topic contains 7 replies, has 3 voices, and was last updated by  ashishsthanp 6 months, 2 weeks ago.

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  • #1305132

    info1174
    Participant

    Hello,

    I’ve just installed and set up this theme and I love it. My site looks way better. However on mobile some things aren’t quite right. I’m going to make a separate topic for each one.

    On mobile, in the testimonials widget there’s a ton of empty space after the text. About as much space as there is taken up by actual content.

    Any ideas?

    Thanks in advance.

    #1305367

    ashishsthanp
    Moderator

    Hello, @info1174

    Can you provide us URL of your website so that we can inspect it and give you a proper solution?

    Regards,
    ThemeGrill Support Team.

    #1305590

    info1174
    Participant
    #1305803

    ashishsthanp
    Moderator

    @info1174

    Are you referring to the space between testimonial description and author?

    It’ll be easy for us if you could send us screenshot pointing out the area.

    Regards,
    ThemeGrill Support Team.

    • This reply was modified 6 months, 3 weeks ago by  ashishsthanp.
    #1305842

    info1174
    Participant

    Hey,

    Below the Author, on mobile, sometimes a big empty space appears as an the image below:

    http://shaunherr.co.uk/wp-content/uploads/2017/05/IMG_4522.png

    Sometimes it shows up fine, then you refresh the page and it shows as above.

    #1305964

    Nima
    Moderator

    Hy @info1174,

    When we checked in our mobile devices we couldn’t find any error like in your provided screen shots.
    So, could you please mention us the specific devices where you have been facing this problem.

    Regards!
    ThemeGrill Support Team

    #1305981

    info1174
    Participant

    Hey,

    I’ve tried it on an iPhone 5s, 5c, and 6s.

    The issue only occurs when you visit the homepage, then refresh that page. It’s fine on the first time loading.

    #1306126

    ashishsthanp
    Moderator

    @info1174

    We do not see anything as you mentioned while checking those devices’ simulator.
    Can you check on other devices also?

    View post on imgur.com

    Regards,
    ThemeGrill Support Team.

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