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Sticky Menu bar not working as mentioned in theme demo.

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This topic contains 12 replies, has 3 voices, and was last updated by  adnan.khan 3 weeks, 6 days ago.

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1324328

    adnan.khan
    Participant

    Hi,
    We are using the Flash Food theme and facing challenge in Menu Bar. Its not working as mentioned in the theme demo.
    In demo, when we scroll down the sticky menu turn itself from transparent to white. But in comparison to demo, its not working on our website.
    Can anyone from ThemeGrill team please help us out.

    Regards,
    Adnan Ahmed Khan

    #1324395

    Nima
    Moderator

    Hi adnan.khan,

    Could you please once go to the particular “Home” page where at the bottom right section you will find an option “Header Transparency” and here select the transparent header.
    Also go to the options Appearance->Customize->Flash Theme Options->Header Settings where check an option sticky header if you haven’t.

    And if this doesn’t solve your query, provide us your site URL.

    Regards!
    ThemeGrill Support Team

    #1324635

    adnan.khan
    Participant

    Hi Nima,
    Thanks for your reply here, but unfortunately it won’t help us, as we have already done it before.

    I have replied you on the email which i have received from your side but i am afraid that it will reach you.

    So i am copying the same here as well.

    Hi Nima,
    Thanks for your reply.

    I have mentioned few screen shots to make you understand what the problem is.

    First two pictures are taken from the Demo, in which you can observe that header is transparent in the first picture and once we scroll down it down it immediately turns into white (check the second picture).

    Picture 1: Picture 2:

    But same is not happening in our website and you can check the below snap shots. In picture 3 you can see that we have selected the transparent header, but if doesn’t change its color when we scroll it down.

    Picture 3: Picture 4:

    I hope now you can get better understanding of the issue.

    For your condsideration, I have also mentioned below the website URL.

    http://www.claricons.com/chinatown1

    Regards,
    Adnan Ahmed Khan
    ITConnects
    +92 300 2231863

    #1324705

    Nima
    Moderator

    Hi adnan.khan,

    Could you please once update the Flash to it’s latest version as v1.1.5 is the latest one.
    Hope this may adjust your problem. Once try this and still it doesn’t solve your query then post back.

    Thanks!
    ThemeGrill Support Team

    #1324768

    adnan.khan
    Participant

    Hi Nima,
    We have upgraded the theme to its latest version as v1.1.5, but we are facing same challenge.

    https://claricons.com/chinatown1/

    Regards,

    Adnan Ahmed Khan
    ITConnects
    +92 300 2231863

    #1324893

    Nima
    Moderator

    Hi adnan.khan,

    When we inspect your website we could see the changes in the CSS code of file style.css.
    Here, the background color is set to transparent.
    So, please revert back the style.css file to it’s original and if you have modified it.
    And if it is not the case then please go to the option Appearance->Customize->Additional CSS and paste the CSS code below:

    .transparent.header-sticky .is-sticky .header-bottom {
        background: #000;
    }

    Regards!
    ThemeGrill Support Team

    #1327397

    adnan.khan
    Participant

    Hi Nima,
    We applied all the advised directions but it still didn’t work. Even when we applied the shared code at Additional CSS, it just turned the navigation bar color into black.

    Regards,
    Adnan Ahmed Khan

    #1327629

    gustavocave
    Participant

    Hello, I’m with the same problem, I want to leave the menu with white background, plus it does not work. When you are logged in everything is ok, when you move it back it becomes transparent. I already used the additional css and it did not work.

    LOOK IMAGES:

    Logged: Logged

    Not Logged: Not Logged

    #1327724

    Nima
    Moderator

    Hi adnan.khan,

    Could you once check your site URL as we couldn’t access it.
    Please, once confirm it and get back to us.

    Thanks!
    ThemeGrill Support Team

    #1327728

    Nima
    Moderator

    Hi gustavocave,

    Could you please provide us your site URL and let us inspect it more clearly.
    And we will provide you a possible solution.

    Regards!
    ThemeGrill Support Team

    #1330343

    adnan.khan
    Participant

    Hi Nima,
    Sincere apologies as we have moved the website to new hosting.

    Please find below the URL.

    Home

    Regards,
    Adnan Ahmed Khan

    #1330524

    Nima
    Moderator

    Hi adnan.khan,

    Could you please once check your site URL and get back to us.
    We could see only blank pages in the given link.

    Regards!
    ThemeGrill Support Team

    #1330627

    adnan.khan
    Participant

    Hi Nima,
    Yes you are right.

    The day i sent you the URL, site crashed and now their is nothing left.

    We had a word with the hosting team as well, but as per them there is no problem from their side, as all the other sites running on same hosting and domain are working properly.

    Now we are shocked and confused what to do, as we spent so many hours to built that.

    Regards,
    Adnan Ahmed Khan

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