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Sticky header doesn't stick on mobile

Home Forums Suffice Sticky header doesn't stick on mobile

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This topic contains 5 replies, has 2 voices, and was last updated by  ashishsthanp 2 months, 1 week ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1324011

    louise5
    Participant

    Hi,
    I’ve set the sticky header in the settings, it works perfectly on desktop, but on mobile it doesn’t stick. Are there different settings for mobile that I can’t find or is it a bug?

    The website is: https://yaletowntech.com/

    Thanks!

    #1324286

    ashishsthanp
    Moderator

    Hello, @louise5

    This might be caused by plugins you’re using.

    So, you can try deactivating plugins one by one and check if your issue resolves.

    Also, if you’ve changed any theme’s file, please revert back.

    If it still persists, please let us know again.

    Regards,
    ThemeGrill Support Team.

    #1324357

    louise5
    Participant

    Hi,
    Thank you for the reply. I’ve checked every plugin by deactivating them one by one but the problem doesn’t get resolved.
    Also, I haven’t changed any of the theme’s original files.
    I hope you can help me.
    Thanks!

    #1324423

    ashishsthanp
    Moderator

    @louise5

    Please update to latest version of our theme. This might solve the issue.

    Thanks.

    #1324527

    louise5
    Participant

    Updating to the latest version of the theme did not solve the problem.
    Now I reuploaded my backup in order not to loose the customization made.

    I need this issue to be fixed asap. If I give you the login information would you be able to find out the problem and fix it?

    Thanks!

    #1324597

    ashishsthanp
    Moderator

    Hello @louise5
    Sorry for the inconvenience.

    Actually, it’s the way it works on the free version of the theme.

    If you want an option to activate sticky header on mobile or tablet, this option is available on Pro version of the theme.

    https://docs.themegrill.com/suffice/#section-7

    Thanks.

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