- February 21, 2019 at 12:38 am #1406976
The slider doesn’t appear to be working correctly (buttons aren’t responding).February 21, 2019 at 4:53 am #1407007
Can you provide us your site URL for a better understanding of the root cause of the issue?
Best Regards.February 21, 2019 at 11:17 am #1407058
ThanksFebruary 22, 2019 at 4:27 am #1407155
The issue seems to be arising due to the plugins used. So, can you disable the used plugins one by one and check if the issue is resolved? If not, feel free to ask again.
Best Regards.February 25, 2019 at 3:35 pm #1417099
I cycled through all the plugins but the slider still doesn’t work. Do you have a list of plugins causing problems or have any idea what the specific problem is?February 26, 2019 at 2:28 am #1419760
we have a similar problem :
SLIDER DOESNT WORK
REGARDS FROM PERUFebruary 26, 2019 at 5:33 am #1421021
There seems to be some js issue arising from the plugin used. Can you try disabling the plugin(insta-gallery) and check?
Thanks.February 26, 2019 at 5:41 am #1421087
Hi @Econowebperu Empresa,
The site using the Flash theme is working fine. Can you clear your browser’s cache and check? The site using the Himalayas theme also seems to be having a cache issue. Can you clear the browser’s cache and check? If that doesn’t work, can you try updating the theme to the latest version?
Thanks.February 26, 2019 at 7:45 pm #1425040
Hello, I deactivated the insta-gallery plugin (and then totally uninstalled it). The slider continued to not work.February 27, 2019 at 4:40 am #1427347
Can you provide us temporary login access to your site to email@example.com to better check onto it?
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