Slider not working

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This topic contains 9 replies, has 4 voices, and was last updated by  Rajesh 4 months, 2 weeks ago.

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  • Author
    Posts
  • #1406976

    sfd9898
    Participant

    Hello,

    The slider doesn’t appear to be working correctly (buttons aren’t responding).

    #1407007

    saudensabina
    Moderator

    Greetings @sfd9898,

    Can you provide us your site URL for a better understanding of the root cause of the issue?

    Best Regards.

    #1407058

    sfd9898
    Participant

    Yes: www.wiannosenior.org

    Thanks

    #1407155

    saudensabina
    Moderator

    Greetings @sfd9898,

    The issue seems to be arising due to the plugins used. So, can you disable the used plugins one by one and check if the issue is resolved? If not, feel free to ask again.

    Best Regards.

    #1417099

    sfd9898
    Participant

    I cycled through all the plugins but the slider still doesn’t work. Do you have a list of plugins causing problems or have any idea what the specific problem is?

    #1419760

    we have a similar problem :

    https://www.ayniandes.com/webdesarrollo/

    https://www.djhusskompany.com/webdesarrollo/

    SLIDER DOESNT WORK

    REGARDS FROM PERU

    #1421021

    Rajesh
    Moderator

    Hi @sfd9898,

    There seems to be some js issue arising from the plugin used. Can you try disabling the plugin(insta-gallery) and check?

    Thanks.

    #1421087

    Rajesh
    Moderator

    Hi @Econowebperu Empresa,

    The site using the Flash theme is working fine. Can you clear your browser’s cache and check? The site using the Himalayas theme also seems to be having a cache issue. Can you clear the browser’s cache and check? If that doesn’t work, can you try updating the theme to the latest version?

    Thanks.

    #1425040

    sfd9898
    Participant

    Hello, I deactivated the insta-gallery plugin (and then totally uninstalled it). The slider continued to not work.

    #1427347

    Rajesh
    Moderator

    Hi @sfd9898,

    Can you provide us temporary login access to your site to team@themegrill.com to better check onto it?

    Thanks.

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