- September 28, 2015 at 10:11 pm #1197502
Hi there! This is my site: https://soundhealthmusic.com. For some reason, in the third service item, the read more button does not display. Can you please instruct me on getting the read more button to display properly? Thanks! KatSeptember 29, 2015 at 4:50 am #1197528
You must have used Excerpt Box, for the third item of the Service widget, please check.
Thank you.September 30, 2015 at 10:43 pm #1197809
Screenshots below. I don’t see “excerpt box”? Can you explain further? Where do I find the Excerpt Box for the third item? THanks –
https://screencast.com/t/2UeiJHCiOOctober 1, 2015 at 4:38 am #1197828
Please check the page that you have used in the service widget. Edit the page and check whether you have used Excerpt Box. If used, it should be below the Editor box.
Thank you.October 2, 2015 at 3:51 am #1197963
I’m sorry – I still have no idea what you’re referring to when you write “Excerpt Box.” I cannot find that on the editor of the page that I list in the service widget whatsoever. Does it go by another name? I see “Description” in my SEO section… but nothing on the page in question is any different than the first two pages listed in the service widget…
I cannot locate “Excerpt Box” in the page editor.
I would definitely appreciate further feedback and trouble shooting. Thanks, Kat
Screenshots of the page editor:
https://screencast.com/t/cEJmsiEGTCLOctober 2, 2015 at 4:58 am #1197989
Excerpt box only display if you check the excerpt option in the “Screen Options” ( Screen Options is available on the top right).
I think you have not used the Excerpt box.
Please provide your site temporary login access (AND MAKE IT PRIVATE), I will check what the matter is.
Thank you.October 3, 2015 at 1:02 am #1198097
I trouble-shot the issue and found the problem.
When I have an image that is hyperlinked at the very top of the page, before any text, then the “Read more” doesn’t show up.
But when I remove the hyperlinked image, or when I move the hyperlinked image lower on the page, then the “Read more” button shows up with no problem.
Very strange – I hope my trouble-shooting allows you to replicate the issue so you guys can fix the bug. Thanks!October 5, 2015 at 5:50 am #1198305
The widget display the excerpt and excerpt will filter the tag used in the content. Even if the tag (like you used for image) is filtered, the content should display. I am not sure what’s the reason in your case, need to check it. If you provide us temporary admin access( AND MAKE IT PRIVATE) to your site than we could check it.
Else show us what content (of text editor) you used for that page. It will help us to analysis.
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