One page at Team

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This topic contains 17 replies, has 3 voices, and was last updated by  Bishal Napit 2 years, 1 month ago.

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #1300632

    Chantal
    Participant

    Good morning!

    I’m making an one page Ample site. I want to insert a team. How do i insert a theme like in the demo?

    Chantal

    #1300664

    Hello Chantal,

    You can add the TG: Team widget in Appearance->Customize->Widgets->One Page Sidebar.
    For more information please visit the documentation.

    Ample

    Regards,
    ThemeGrill Support Team

    #1301522

    Chantal
    Participant

    Good morning Nishan,

    I already thought so, that i could select a widget for team. But I checked again and in my CMS TG: Team widget is not in the widget list. Is it possible to get the widget?

    Kind regards,

    Chantal

    #1301563

    Hello Chantal,

    Please try updating the theme and deactivating the plugins.
    If this doesn’t solve the issue please provide us you site URL or login access if possible so that we can have a closer look.

    Regards,
    ThemeGrill Support Team

    #1303409

    Chantal
    Participant

    Hello Nishan,

    Unfortunately update/deactivating plug-ins did not work. I still do not have widget TG: Team.

    This is the site i am working on https://blueeyesconsulting.nl

    curious for new help suggestions!

    Kind regards,

    Chantal

    #1303442

    Bishal Napit
    Moderator

    Hi, Chantal.

    Can you update the theme to its latest version and check? Thanks.

    #1305448

    Chantal
    Participant

    Hi!

    I updatet the theme and the plug-ins. Unfortunately TG: Team is stil not available in widgets.
    What else could i try?

    Kind regards

    Chantal

    #1305490

    Bishal Napit
    Moderator

    Hi, Chantal.

    The latest version of this theme is 2.0.8, while in your case, it seems to be of 2.0.3. So, can you check and confirm? Thanks.

    #1305982

    Chantal
    Participant

    Hi Bishal,

    I bought the Ample Pro version, and installed the theme i received after payment. In CMS of WordPress is theme version 1.1.6 installed. Is this the wrong version?

    regards,

    Chantal

    #1306008

    Hello Chantal,

    The current version of the Ample PRO theme is 2.0.8

    Regards,
    ThemeGrill Support Team

    #1306491

    Chantal
    Participant

    Hello,

    I know the current version is 2.08. But i bought the Ample Pro theme a month ago. And I suspect that i received an older version (and i suspect de free version?). How could we resolve that problem?

    Regards,

    Chantal

    #1306500

    Bishal Napit
    Moderator

    Hi, Chantal.

    Your site is using version 2.0.3 of this theme. Can you be sure on this? If you could provide us the temporary login access to your site, then, we might assist you with updating the theme to its latest version, if you have not touched any of the theme code on your own. Thanks.

    #1307496

    Chantal
    Participant

    Good morning Bishal,

    I didn’t change theme code. I only made a few changes by code in customiser, CSS-style. But that shall not be a problem i presume because i can copy that code and add it again after installing the never version of Ample pro.

    I would like your help installing the latest version. How can i share, the temporary login, safe with you?

    Regards,

    Chantal

    #1307497

    Bishal Napit
    Moderator

    Hi, Chantal.

    You can share the login info in this same thread making the reply as private. Thanks.

    #1307666

    Chantal
    Participant
    This reply has been marked as private.
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