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No parallax effect in mobile devices like iPhone and iPad

Home Forums Ample Free No parallax effect in mobile devices like iPhone and iPad

This topic contains 5 replies, has 2 voices, and was last updated by  Nima 3 weeks, 1 day ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1329527

    mail120
    Participant

    Hi,
    I’ve got a strange effect and have no solution yet. Using AMPLE and the Portfolio widget on MacBook Pro OS 10.12.5 everything works fine. Parallax works perfect with a high resolution and complete background image. Having a look on the same website in iPad or iPhone the parallax is stalled, fixed and shows a low resolution detail of the background image.

    Does anybody have had the same effect? Any idea how to resolve that?

    thanks, Alex

    #1329624

    Nima
    Moderator

    Hi mail120,

    Could you please provide us your site URL so, that we could observe your query in more detial.

    Regards!
    ThemeGrill Support Team

    #1331073

    mail120
    Participant

    Sure …
    https://koeninger-partner.srvdns.de:8081/SITE_2/
    The parallax is missing in both, iphone and ipad.

    Another strange effect is seen in the Portfolio Widget. The left both pictures are square 200×200 each, but show different sizes.

    Thanx for your support

    #1331210

    Nima
    Moderator

    Hi mail120,

    We couldn’t get access to your site URL, could you please check once and get back to us.

    Regards!
    ThemeGrill Support Team

    #1331279

    mail120
    Participant

    I’ve tried and got access with no problem. Some know issues maybe arises from server certificate problems.

    I find differnet behaviors on computers and mobile devices. The initial page called BUSINESS is intentionaly left blanc. On a mac I’m getting the first site with the business widget on screen, on mobile devices the empty BUSINESS page.

    Maybe this the same effect as with the dysfunctional parallax effect.

    I’m afraid that we have some misunderstandings in the usage of the theme itself…

    I

    #1331353

    Nima
    Moderator

    Hi mail120,

    At the moment we couldn’t see any slider in your site.
    Please confirm that if you have enabled the slider or not which can be found in the option Appearance->Customize->Slider, and get back to us.
    Also for the portfolio section the image seems to be fine as all of the image has been automatically cropped to the size 253×168.

    Regards!
    ThemeGrill Support Team

Viewing 6 posts - 1 through 6 (of 6 total)

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