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Mobile slider does not show CTA

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This topic contains 3 replies, has 2 voices, and was last updated by  Rajesh 2 months, 3 weeks ago.

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  • Author
    Posts
  • #1386616

    lauren.engelman
    Participant

    Is the CTA supposed to disappear on mobile? It shows on both tablet and desktop. I’d prefer not to specifically provide in text for the user to click, and let the button do the talking. Is there any workaround?

    #1386646

    Rajesh
    Moderator

    Hi @lauren.engelman,

    The CTA widget works fine on a mobile device. The problem may have caused due to the plugins used. Can you disable plugins used one by one and check if the issue is resolved? If that doesn’t fix the issue, can you provide us URL to your site so that we can inspect it and give you a proper solution?

    Thanks.

    #1386717

    lauren.engelman
    Participant

    Hi Rajesh, what I mean is the button (what I refer to as the CTA) on the slide doesn’t appear when you scale down from desktop to mobile. It still appears on tablet. I had to create a CTA to sit below it so that site visitors knew they had to click: https://smartrabbitdigital.com/.

    Does the slider work as intended on mobile, with the button disappearing when the screen is scaled down?

    #1386807

    Rajesh
    Moderator

    Hi @lauren.engelman,

    Yes, the button in the slider is hidden in the mobile version. The slider works as intended but if you want to show the button in the mobile version as well, then you can go to the Appearance > Customize > Additional CSS: in the dashboard and insert the code mentioned below:

    @media only screen and (max-width: 420px){
    #featured-slider .slider-read-more-button {
        display: block;
        }
    }

    Thanks.

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