Mobile menu doesn't work

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This topic contains 20 replies, has 8 voices, and was last updated by  Bishal Napit 5 months ago.

Viewing 15 posts - 1 through 15 (of 21 total)
  • Author
    Posts
  • #1371301

    brunogm83
    Participant

    Hi,
    I have a problem with version 1.5.1
    On mobile devices the menu doesn’t work (not display).
    I tried to reinstall the theme, but it still doesn’t work.
    Any suggestions please?
    My website is missmoothies.com

    Thanks 😉

    #1371358

    Rajesh
    Moderator

    Hi @brunogm83,

    While checking your site, it seems to be working fine. Can you clear your browser cache and confirm if it’s resolved?

    Thanks.

    #1371375

    brunogm83
    Participant

    Hi, there,

    I’m back to version 1.5, because I needed a quick fix.

    I will wait until version 1.5.2, to see if this problem is solved.

    Thank you very much for your quick response.

    A greeting

    #1371683

    admin227
    Participant

    Hi, i’ve experienced the same problem. Cache cleared but nothing changed.
    Not from all the users of my webiste.
    On my mobile working flawless

    bye

    #1371731

    Rajesh
    Moderator

    Hi @admin227,

    While checking here I couldn’t replicate such an issue so, can you provide site URL with the issue so that I can check and find the solution for the issue.

    Thanks.

    #1371852

    sales30
    Participant

    Mine is Similar
    The Menu Bar in Mobile is seen but when clicked nothing is shown

    Home

    #1371865

    Rajesh
    Moderator

    Hi @sales30,

    Though I’ve not found such an issue while checking your site and testing here, I’ll have a detail look on this issue and try to replicate it. Also, can you explain your issue in detail?

    Thanks.

    #1374229

    jordi1
    Participant

    Same problem here, menu in computer works ok but in mobile doesnt work. You can see the menu but when clik nothing hapen….

    #1374299

    Rajesh
    Moderator

    Hi @jordi1,

    Can you provide a URL to your site so that we can inspect it and give you a proper solution?

    Thanks.

    #1374300

    sales30
    Participant

    Hi Latest Update I Think after the New theme Version
    it is working fine in Mobile
    Thx fr the Support

    #1374304

    jordi1
    Participant

    Still no works.
    Website: www.mamafermenta.com

    #1374421

    Rajesh
    Moderator

    Hi @jordi1,

    It seems you’re not using our theme so, we are unable to provide support to your query. Hope you can understand.

    Thanks.

    #1375146

    brookvm
    Participant

    I seem to be having the same issue. Mobile menu only does not respond/drop down.
    url: http://landraelisabethtraining.com/

    #1375215

    Rajesh
    Moderator

    Hi @brookvm,

    IF you have made any changes to the code then, please revert the code to its original state. Also, the issue may have come due to the plugins used. Can you try to disable the plugins used one by one and check if the issue is resolved?

    Thanks.

    #1375258

    brunogm83
    Participant

    Hi!
    I installed version 1.5.2 and the menu still doesn’t work on mobile.
    I’m back to version 1.5 which is the one that works properly.
    It is not due to any incompatibility with plugins, because version 1.5 works correctly.
    A greeting

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