Tagged: logo image header
- April 11, 2018 at 4:02 am #1368097
If you don’t find the setting as I suggest, you can translate your site to English and find the same settings as I mentioned. I also think we do not need your login detail as it can be fixed by yourself. Thanks.April 11, 2018 at 4:02 am #1368098
If you don’t find the setting as I suggest, you can translate your site to English and find the same settings as I mentioned. I also think we do not need your login detail as it can be fixed by yourself. Thanks.April 11, 2018 at 3:15 pm #1368178
HI Ashish, sorry but whi I have to translate the site in english? It is a multisite installation; moreover this error appear on more than one server. Sorry again but wy the settings of the theme changes in English version?
BrunoApril 11, 2018 at 4:06 pm #1368183
Hi again Ashish, and sorry again; i got this in the documentation of the theme, ti is the same as I see on my site demo.
https://docs.themegrill.com/ample/ at point 4.
Moreover I tryed to import demo content but fails
Unpacking the package…
Installing the demo…
Removing the old version of the demo…
Impossibile creare la directory. /web/htdocs/www.tominettiottica.it/home/wp-content/uploads/sites/5/tg-demo-pack/ample-free/
Demo install failed.
BrunoApril 12, 2018 at 3:54 am #1368226
Impossibile creare la directoryerror occurs mainly due to permission of the directory. You can manage it from your site
Also, yes you don’t have to translate to English for getting those setting. Are you not getting those setting as I mentioned before in your customizer? If yes, have you changed that setting to show logo? If you have not, please change that.
Hope you understand what I’m trying to say here. Thanks.April 13, 2018 at 6:48 pm #1368490
HI Ashish, I soved the problem checking Appearance > Customizer > Header > Show, as you suggest me for long time, I didn’t see it before, I am really a dummy.
I am infinitelly sorry
Thank’s You again for your patience, I will sprad the quality of the Themegrill ( and your) support each time I will get the possibility.
BrunoApril 16, 2018 at 3:59 am #1368634
That’s great. Nice to know it helped you. Let us know if you get any issue later. I hope you liked our theme, if so, you can help us by providing a review us here: https://wordpress.org/support/theme/ample/reviews/?filter=5
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