Tagged: logo image header
March 25, 2018 at 8:15 pm #1364799
Hi to every body, at this adress: http://demo2.brunotominetti.com/theme-test2/ I set in dashboard/customize the file for the logo, but it didn’t display in browser, please help me
thank you in advance and sorry for my bad english
BrunoMarch 27, 2018 at 10:52 am #1365143
Hi, temporarily, have inserted the logo i the php code of header.php file, I have a demo to
show.I replaied the site (whitout customisation) at this adress http://demo2.brunotominetti.com/theme-test1/ and the problem still tehre, the logo uploaded didn’t appear; when is possible I will know if I can get help whith this issue.
Even sorry for my laks in englis
Thank you best regards
BrunoMarch 28, 2018 at 4:06 am #1365246
There’s logo on the site of the second link already. Can you check and let us know if the issue has been solved?
ThemeGrill Support Team.March 28, 2018 at 4:05 pm #1365383
Hi Ashish, yes in the second link I see the logo, but if I try to change image logo in the costumizer it doesn’t change, sorry
BrunoMarch 29, 2018 at 4:01 am #1365456
So, your current issue is you can not change the logo from customizer? If so, can you explain what exactly happens while trying to upload the new logo?March 30, 2018 at 6:33 pm #1365782
Hi, Ashish, I’ve changed the url of the test, here:http://demo3.brunotominetti.com/
simply I set the image in the customization section but in the haeader still remain the site name in text.
Really thank you
BrunoMarch 31, 2018 at 2:32 pm #1365824
Hi, Ashish; I am very sorry, the url where I moved the test is http://demo3.brunotominetti.com/prova
Thankk youApril 2, 2018 at 4:08 am #1365938
You need to change some setting to show/hide logo. Please go to Appearance > Customizer > Header > Show and check Show Both as instructed in our documentation:April 2, 2018 at 11:05 pm #1366998
sorry but nothing change, here screen capture:
BrunoApril 3, 2018 at 3:52 am #1367019
Are you sure you do as I asked before from Appearance > Customizer > Header > Show? Because it should have fixed the issue. Thanks.April 5, 2018 at 5:05 pm #1367391
Hi, Hashish; it still not showing the logo, here I pubblished the sequence of screen captures (screen capture2 – screen capture3- screen capture4- links) in order to explain what happen’t.
I am sprry but I don’t know how to fix
BrunoApril 6, 2018 at 3:56 am #1367450
So, please do as I instructed above. I think you’ve not done that. Thanks.April 6, 2018 at 8:55 am #1367509
Hi, I’ve done so many times and nothing change. In italian interface we have, like I showed in the screen capture (did you watched?):
Aspetto = Apearence
personalizza = customizer
than you say: header>show; but in the customizer the choice of logo is in the tab:
denominazione sito = Name of the site as you can see in the sceren capture
then in the section opened (last2 screnn capture) you can see hwat i can do whith your intreface: only define the name of the site and impossibilty to insert any image for the logo. Please see the steps I done in the doc (the same):
BrunoApril 10, 2018 at 4:07 am #1367978
As you have shown in http://brunotominetti.com/error-logo.html, that is Site Identity section of customizer, and those setting doesn’t affect logo. Have you actually made change in Appearance > Customizer > Header > Show as I suggested before? Because I didn’t find that in your screenshot.
And it should be like this.
If you’re still having trouble, let me know. If you think it’s me having a misunderstanding, can you please explain it to me. Thanks.April 10, 2018 at 2:48 pm #1368038
Hi Ashish, I am very sorry, but I think the interface in the italian version change a bit, I installed the theme in another server: http://www.tominettiottica.it/demo1/ , here I can give you Word Press user and psw, (tell me how) so very quckly you can see waht happent. Going to:
Aspetto/personalizza/ intreface for customisation
Thank you for your patience
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