- April 8, 2018 at 2:20 am #1367649
After updating to version 1.5 of Spacious Free, the logo image disappeared. I’ve tried putting it back and trying different settings but all to no avail. My site is whistlehillnursery.com. Any help you can provide would be much appreciated.
Joshua CarmichaelApril 9, 2018 at 4:28 am #1367738
Can you upload and check again whether the logo image appears. And, make sure the option in the Appearance > Customize > Header > Show has header logo chosen.
ThemeGrill Support Team.April 10, 2018 at 1:56 am #1367973This reply has been marked as private.April 10, 2018 at 4:39 am #1367986
The link provided in this thread seems not working. So, can you check on it and let us know?
ThemeGrill Support Team.April 10, 2018 at 10:16 am #1368017This reply has been marked as private.April 11, 2018 at 4:29 am #1368110
The site is still down. Please check again.
Thanks.April 11, 2018 at 10:40 am #1368147
I’m really sorry you are having trouble getting on the site. I am frankly at a loss what might be causing the issue. I’ve tried getting on the site from multiple devices and have had other people get on the site, all with no issue. I’m wondering if it is a location problem with my host. In other words, what country are you moderating from? I can check with my hosting provider to see if they see any issues. Would you be willing to Google “Whistle Hill Nursery” and see if you can get on the site that way? The site is called whistlehillnursery.com and is usually one of the top, if not thee top, result when “Whistle Hill Nursery” is googled.
Thanks for your continued patience and assistance.
JoshApril 11, 2018 at 2:05 pm #1368170
I reached out to my hosting service and they fixed the issue with the site being down. It also seemed to resolve the logo issue at the same time. Thank you for your patience and have a great day!April 12, 2018 at 4:06 am #1368229
Glad to know your issue is resolved. If you have any query in the future, feel free to ask.
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