Logo Image not displaying on some browsers

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This topic contains 12 replies, has 3 voices, and was last updated by  david.levy 3 weeks, 2 days ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1417385

    david.levy
    Participant

    https://davelevy.info

    I have made several changes, probably most importantly I have using redirections moved the blog from next.davelevy.info to davelevy.info.

    The logo in the header block is not displaying in Chrome, Firefox or Opera. I get the alternate text. The page[s] behave as expected when browsing on a nokia/androine one phone.

    I have tried to use Dashboard -> Appearance -> Customise -> Site Identity but page source say’s it’s still looking at the old location https://next.davelevy.info/wp-content/uploads/2015/03/dave-circle-72d.png

    Dave

    #1417707

    david.levy
    Participant

    I forgot to ask for email on reply.

    #1420972

    Rajesh
    Moderator

    Hi @david.levy,

    As the images have an old URL, you need to replace the URL in the database with the new URL. So, can you search for a plugin in the WordPress plugin directory to do the same and manage accordingly? You can also take a reference from the link below:
    https://fixingwp.com/using-wordpress/how-to-fix-wordpress-images-not-showing-up-after-migration/

    Thanks.

    #1425986

    david.levy
    Participant

    Thanks .. working on it

    #1427118

    Rajesh
    Moderator

    Hi @david.levy,

    If you get any issue later, feel free to ask again.

    Thanks.

    #1432599

    david.levy
    Participant

    I still need some help, the article you point to suggests using a plugin which acts as a filter, which I couldn’t get to work, so I decided to try and amend the database.

    The string “next.d” appeared in two option rows, spacious and child_spacious.

    Child Spacious has the option value of

    a:40:{s:26:"spacious_header_logo_image";s:72:"https://next.davelevy.info/wp-content/uploads/2015/03/dave-circle-72d.png";s:30:"spacious_show_header_logo_text";s:4:"both";s:30:"spacious_header_image_position";s:5:"above";s:20:"spacious_site_layout";s:10:"box_1218px";s:23:"spacious_default_layout";s:27:"no_sidebar_content_centered";s:29:"spacious_pages_default_layout";s:13:"right_sidebar";s:36:"spacious_single_posts_default_layout";s:27:"no_sidebar_content_centered";s:29:"spacious_archive_display_type";s:10:"blog_large";s:22:"spacious_primary_color";s:7:"#0FBE7C";s:19:"spacious_color_skin";s:5:"light";s:19:"spacious_custom_css";s:0:"";s:25:"spacious_activate_favicon";b:0;s:16:"spacious_favicon";s:0:"";s:24:"spacious_activate_slider";s:1:"1";s:20:"spacious_blog_slider";s:0:"";s:22:"spacious_slider_image1";s:65:"https://davelevy.info/wp-content/uploads/2015/03/city-1400x400.png";s:22:"spacious_slider_title1";s:19:"Work, rest and play";s:21:"spacious_slider_text1";s:29:"At work in the City of London";s:28:"spacious_slider_button_text1";s:9:"Read more";s:21:"spacious_slider_link1";s:26:"https://davelevy.info/work/";s:22:"spacious_slider_image2";s:68:"https://davelevy.info/wp-content/uploads/2015/03/britmus-1400x400.png";s:22:"spacious_slider_title2";s:16:"Research & Ideas";s:21:"spacious_slider_text2";s:45:"ideas and notes on work and personal 
    projects";s:28:"spacious_slider_button_text2";s:9:"Read more";s:21:"spacious_slider_link2";s:25:"https://wiki.davelevy.info";s:22:"spacious_slider_image3";s:65:"https://davelevy.info/wp-content/uploads/2017/05/demo-1400x400.png";s:22:"spacious_slider_title3";s:18:"Changing the world";s:21:"spacious_slider_text3";s:28:"opinion on work and activism";s:28:"spacious_slider_button_text3";s:9:"Read more";s:21:"spacious_slider_link3";s:26:"https://davelevy.info/blog/";s:22:"spacious_slider_image4";s:67:"https://davelevy.info/wp-content/uploads/2016/07/clouds-1400x400.png";s:22:"spacious_slider_title4";s:15:"Random Thoughts";s:21:"spacious_slider_text4";s:38:"Short, sweet (maybe sour) but frequent";s:28:"spacious_slider_button_text4";s:9:"Read more";s:21:"spacious_slider_link4";s:38:"https://davelevy.info/category/thoughts";s:22:"spacious_slider_image5";s:0:"";s:22:"spacious_slider_title5";s:0:"";s:21:"spacious_slider_text5";s:0:"";s:28:"spacious_slider_button_text5";s:9:"Read more";s:21:"spacious_slider_link5";s:0:"";}

    I wrote code that extracts this row/column and then restores it using update set where, I used the restore code to edit the property string to change “next.” to null and then run the new sql. The result is that Icon display is set to off, and the slider properties disappear.

    I have also tried to use update set option_name = replace() but this also has unexpected results; in this case I used the complete icon URL as the search target and the replacement argument. This also came back with a hidden header icon.

    Can you help?

    #1435483

    Rajesh
    Moderator

    Hi @david.levy,

    Have you tried removing the next from
    a:40:{s:26:"spacious_header_logo_image";s:72:"https://next.davelevy.info/wp-content/uploads/2015/03/dave-circle-72d.png
    in the database. If not, can you try removing the next before the URL in the database value you have send and check once?

    Thanks.

    #1439049

    david.levy
    Participant

    I upload the settings changing the one instance of next.d into d and the icon and slider disappear, the site id heading becomes text only. This is how the site is now. https://davelevy.info

    I can use the php screens to reset the slider but not the ite identity logo.

    Restoring my copy of the settings records works fine.

    Dave

    #1441694

    Ashish
    Moderator

    @david.levy
    Can you just replace this: https://next.davelevy.info/wp-content/uploads/2015/03/dave-circle-72d.png by this one:
    https://davelevy.info/wp-content/uploads/2015/03/dave-circle-72d.png from the database code you’ve previously provided. I hope you would be careful while changing it. Also, please keep backup before doing so. Thanks.

    #1442506

    david.levy
    Participant

    This is what I did; i.e. used the long string to describe the url. I used the sql code

    update xx_options 
        set option_value = '<long string>'
        where option_name = 'child_spacious'

    Dave

    Also the page templates are being reset to having a right column with the pages.

    I am using a child theme, and am not currently using the original theme or amending it’s option record.

    I no longer consider this to be browser specific, I get the same behaviour on Edge, Opera, Firefox and Chrome (Desktop & Chrome).

    #1457464

    Ashish
    Moderator

    Hi @david.levy,
    Since you should able to upload a new logo from the Site Identity section of customizer and as you said, it’s not happening, there might have other things affecting it. I could not think of the exact reason for the issue. So, if you don’t mind, please send the login detail of the site at team@themegrill.com so that I could check the issue in detail. Thanks.

    #1474934

    david.levy
    Participant

    I shall do this later today.

    #1820858

    david.levy
    Participant

    It’s been a long day. I have written to you as requested.

    It may also be that this behaviour started only after I upgraded my PHP version.

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