issue shares count facebook

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This topic contains 3 replies, has 2 voices, and was last updated by  Veronica 2 months, 4 weeks ago.

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  • #1289514

    Veronica
    Participant

    hello, counting facebook shares in my posts remains at zero. What is the problem? Twitter and G+ are OK.
    Thank’s a lot

    #1289740

    Shiva Poudel
    Moderator

    Hello @veronica,

    Seems like facebook credentials are missing. Try to set them in the social options section 🙂
    Go to Settings > Easy Social Sharing > Networks > Social Options section to set the Facebook App ID and Secret.

    Thanks!

    • This reply was modified 1 year, 4 months ago by  Shiva Poudel.
    #1293227

    Veronica
    Participant

    thank’s but I don’t have this information 🙁

    #1294997

    Veronica
    Participant

    Friend, I insert my Facebook IP App but the count remains at zero.

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