Invalid Setting

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This topic contains 3 replies, has 2 voices, and was last updated by  Rajesh 2 days, 9 hours ago.

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  • Author
    Posts
  • #1401507

    nancy3
    Participant

    Hello! I ran into this when I checked “related posts” in the Additional section of the customizer. I tried to publish and it said “Unable to save due to 1 invalid setting.” However, even after I unchecked related posts, it still wouldn’t save and gave me the same error. No matter how I change the settings, same error. Help? (I just made a whole bunch of changes so I don’t even want to leave the customizer and lose them.)

    #1401560

    Rajesh
    Moderator

    Hi @nancy3,

    Can you try disabling the used plugins one by one and check if the issue is resolved?

    Thanks.

    #1401604

    nancy3
    Participant

    Thank you for your quick response! I deactivated all the plugins and still getting the same error. Does it make a difference if I opened a new tab to deactivate the plugins? If I try to close the customization screen to go to plugins, it says I will lose all of my changes.

    #1401869

    Rajesh
    Moderator

    Hi @nancy3,

    After disabling the plugins, you need to reload the customizer page. The setting will probably be gone as the page needs to reload. After disabling all plugins and reloading the page, if the issue still persists, can you provide the login detail to your site at team@themegrill.com?

    Thanks.

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