Installed – Few Elements Not Working

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This topic contains 4 replies, has 2 voices, and was last updated by  Ashish 6 months ago.

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  • #1346254

    jade1
    Participant

    Hi,

    Link to my site HERE

    I have installed this theme, I installed it straight from WordPress Themes, not Themegrill (maybe that’s the issue?).

    I have installed the Theme, created the new “Home” page, and set the Template to the Estore Home as stated in the Documentation, I have also moved all Widgets to the Home Page Sidebar, although not set them up yet, will do that later, I was planning on working my way from the top down.

    A few things I have noticed so far and can’t seem to fix:

    > Buttons aren’t clickable from the Home Page – Categories Dropdown & Search Box Icon. These however do work from any other page, but not the home page. On the Free Demo they both work from the home page?

    > Documentation states “Header Top Bar
    Activate the Header Top bar and add your custom HTML to header left section. Example:
    <i class=”fa fa-gift”></i>Give Gift to loved ones”

    I have activated the top bar and also added the integrations for “Login/Register” and “GBP”. But there is no “header left section” anywhere, there is a “header right sidebar” but that is all.

    > Customize Theme – When on Customize theme, it gets stuck on “Loading” and isn’t really showing real time updates. I have 4 other WordPress/Woocommerce Sites, and they are all working fine so it is not the hosting or anything like that.

    Any help with these issues would be much appreciated, or if I need to reinstall from anywhere else?

    #1346255

    jade1
    Participant

    ******Also – When you click “Login/Register” it only gives you a Login Box, with no Option to Register

    #1346351

    Ashish
    Moderator

    Hi, @jade1
    I checked your site and found that Category drop-down links, search working fine in homepage also.
    If you’ve set HTML from Appearance > Customize > Header Options > Header Top Bar it should appear in left section of top header.
    To enable registration, please go to WooCommerce > Settings > Accounts and check Enable customer registration on the “My account” page.

    The customizer issue might be caused by plugins you’re using. So, you can try deactivating plugins one by one and check if your issue resolves. Also, if you’ve changed any theme’s file, please revert back. If it still persists, please let us know again.

    Regards,
    ThemeGrill Support Team.

    #1347088

    jade1
    Participant

    Hi,

    Thank you for the advice RE: Registration.

    I ended up actually installing the demo content, which removed all of the issues! Everything was fine after that.

    Beautiful theme! Thank you

    #1347284

    Ashish
    Moderator

    Hi, @jade1
    Glad to know your issue has been solved. 🙂 If you get any issue later, feel free to ask again! If you like our theme, you can help us by providing a review us here: https://wordpress.org/support/theme/estore/reviews/?filter=5

    Regards,
    ThemeGrill Support Team.

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