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This topic contains 16 replies, has 4 voices, and was last updated by  Nitu Shrestha 2 months, 2 weeks ago.

Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • #1697433

    ashishks1987
    Participant

    I am having trouble with the slider where I am not able to click on the image or the link of the posts. It work only when it is in transition from one post to another.
    Thanks.

    #1717768

    Nitu Shrestha
    Moderator

    @ashishks1987

    Can you try clearing out your browser’s cache and check? If the issue still persists, then can you provide us the URL of your website for better understanding of the issue?

    Thanks.

    #1751213

    cgomez.cu
    Participant

    I have the same issue in Chome and it persists after clearing the browser cache. It is working fine for Firefox and Opera, by example. Please, could you help me?

    My site is: https://www.wellnessdestiny.org

    Thank you very much in advance!

    Regards,

    #1753380

    ashishks1987
    Participant

    it still doesn’t work even after clearing the cache.

    Here is the link to my website: https://www.sharevidya.com

    #1761445

    Nitu Shrestha
    Moderator

    @cgomez.cu, @ashishks1987

    Can you try updating the theme to its latest version and check?

    Thanks.

    #1763975

    ashishks1987
    Participant

    I am on 1.3.8 which seems to be the latest version.

    #1769751

    Bishal Napit
    Moderator

    @ashishks1987

    While checking out your site, it seems to be working fine. So, can you once try checking onto it via clearing out your browser cache? Again if that does not work then, maybe try via your friend’s PC? Thanks.

    #1774821

    cgomez.cu
    Participant

    @Bishal Napit, @Nitu Shrestha

    Please, could you check our site? We have the same issue but only in Chrome (Firefox and Opera work fine). It persists after clearing the browser cache and we have tested in several PCs (Chrome running on Linux & Windows).

    Our site is: https://www.wellnessdestiny.org

    Thanks in advance

    #1775119

    ashishks1987
    Participant

    @Bishal, I checked it in other PC and it still behaves the same way. But I am also seeing it only with chrome browser and with opera/firefox it works fine.

    Thanks.

    #1777082

    Nitu Shrestha
    Moderator

    @cgomez.cu

    Can you try updating the theme to its latest version and check?

    Thanks.

    #1777261

    Nitu Shrestha
    Moderator

    @ashishks1987

    We checked out your site and seems to be working fine always when we checked. So, maybe clear the browser’s history and cache and see if that helps?

    Thanks.

    #1781123

    cgomez.cu
    Participant

    @Nitu

    I have updated the theme to the latest version and the issue persists.

    Thanks

    #1785655

    Nitu Shrestha
    Moderator

    @cgomez.cu

    Can you try clearing out your browser’s cache and check?

    Thanks.

    #1789441

    cgomez.cu
    Participant

    @Nitu

    It persists after clearing the browser cache and we have tested in several PCs (Chrome running on Linux & Windows).

    #1793204

    Nitu Shrestha
    Moderator

    @cgomez.cu

    While checking your site on 5+ different PC’s with the latest version of Chrome too, we could never replicate the issue. So, maybe give that a try once clearing everything from your browser and see if that helps?

    Thanks.

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