Tagged: color news
- August 20, 2017 at 6:34 pm #1321335
The featured images i put in my widgets are being cropped off in the thumbnails. Please help.
The site is: https://shorts.shef.ac.uk/
KrisAugust 21, 2017 at 6:38 am #1321394August 21, 2017 at 1:11 pm #1321446
I’ve already used the recommended image size, yet its still cropping. The ones on the slider would even crop despite being correct in the slider. Am I doing something wrong?
KrisAugust 22, 2017 at 5:07 am #1321533
Recommended image size for TG: Featured Post is
1070px * 470px. You seem to use another size.
Please upload an image of that size or greater size as the featured image for the post you’re using in slider.August 22, 2017 at 10:39 am #1321576
With the TG: Featured posts slider 1 I don’t think there is any problem – it is the correct size and it features correctly on the slider at the top. The problem lies in cropping in all other places where the image is featured, like when you go inside the page.
I am using TG: Featured Posts 8 on the reviews bit, stopping its sliding function, and it is the correct size (345×265) yet its still cropped. Additionally, if you enter the post, the featured image does not fill the screen and is also cropped on the page.
The same goes for the Features section on the very bottom of the page. Here, I am using TG: Featured Posts 6 and the size is 715 x 400 px, the exact recommended size in the documentation – yet it’s still cropped. Cropping also exists when you go inside the post.
Is there possibly something wrong with the widgets? Or the way I’m embedding the featured images?
Thanks.August 23, 2017 at 5:19 am #1321686
Those widgets are suitable for the design with the sidebar as shown in our demo.
If you want to manage the image according to full-width design, it needs lots of code customization, so we cannot help you out on this issue from this forum.
If you really want this feature, you can contact our customization team.
ThemeGrill Support Team.August 25, 2017 at 5:18 am #1322008
nice feature guys!August 28, 2017 at 5:03 am #1322344
Thanks your appreciation.
And please don’t forget to post us if you have any other issues.
ThemeGrill Support Team
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