Home › Forums › Spacious Free › Error message when trying to upload .ai file
Tagged: .ai file
This topic contains 1 reply, has 2 voices, and was last updated by Ashish 6 months ago.
Hi, I just got our logo file from the designer in a .ai file format. When I tried to add it to my Media library I got an error message that “Sorry, this file type is not permitted for security reasons.”
How can I add this .ai file to my library?
Hi @bethgilbertcrowell That error comes from WordPress so, you can search for plugin that can help you upload an image with ai format.
Regards, ThemeGrill Support Team.
You must be logged in to reply to this topic.