Error message when trying to upload .ai file

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This topic contains 1 reply, has 2 voices, and was last updated by  Ashish 6 months ago.

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  • #1371970

    bethgilbertcrowell
    Participant

    Hi,
    I just got our logo file from the designer in a .ai file format. When I tried to add it to my Media library I got an error message that “Sorry, this file type is not permitted for security reasons.”

    How can I add this .ai file to my library?

    Thank you!

    Beth

    #1371991

    Ashish
    Moderator

    Hi @bethgilbertcrowell
    That error comes from WordPress so, you can search for plugin that can help you upload an image with ai format.

    Regards,
    ThemeGrill Support Team.

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