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envince demo import with error PCLZIP_ERR_BAD_FORMAT

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This topic contains 4 replies, has 2 voices, and was last updated by  Nima 1 month ago.

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    I use WordPress 4.8.2 and I’m interested by Envince Theme. After good tests with Firefox and Chrome, Internet explorer (IE 11) doesn’t display as it should do, so I wanted to import demo content to check if I have the same behavior, with the plugin Demo Importer but when I try to install the xml file (envince.wordpress.2016-04-26.xml downloaded today) I get the error PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Could you please help me ?
    Thanks in advance



    Hi sportsoft,

    The demo importer only support the zip file so, please upload the zip file after the download.
    You can also follow the link below which will guide you more about this:

    Importing Demo Content

    And get back to us if your problem still persists.

    ThemeGrill Support Team



    Hello, I tried also to install from the zip file. I’ve just retried now and I get these messages :
    Unpacking the package…
    Installing the demo…
    L’archive n’a pas pu être installée. No valid demos were found.
    Demo install failed.
    If I search in the .pot file the message “No valid demos were found” I can see it is displayed at line 131 in the function check_package in /includes/admin/class-demo-upgrader.php and I understand the script checks the existence of tg-demo-config.php in the working_directory. I don’t know what is the path of working directory and I don’t see tg-demo-config.php anywhere.
    Thanks in advance for your explanations



    Apparently the zip file was not the good, contained 2 files envince.wordpress.2016-04-26.xml and envince.wp_options.2016-04-26.json,
    instead of the file with 3 files : dummy-data, screenshot.jpg and tg-demo-config.php.
    After install, I could launch the import and it works fine now.
    Thanks for your support.



    Hi sportisoft,

    Nice to know your issue is resolved.
    And please let us know if you have any other issues.

    ThemeGrill Support Team

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