envince demo import with error PCLZIP_ERR_BAD_FORMAT

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This topic contains 8 replies, has 4 voices, and was last updated by  Ashish 5 months, 1 week ago.

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  • #1329021

    sportisoft
    Participant

    I use WordPress 4.8.2 and I’m interested by Envince Theme. After good tests with Firefox and Chrome, Internet explorer (IE 11) doesn’t display as it should do, so I wanted to import demo content to check if I have the same behavior, with the plugin Demo Importer but when I try to install the xml file (envince.wordpress.2016-04-26.xml downloaded today) I get the error PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature. Could you please help me ?
    Thanks in advance

    #1329041

    Nima
    Moderator

    Hi sportsoft,

    The demo importer only support the zip file so, please upload the zip file after the download.
    You can also follow the link below which will guide you more about this:

    Importing Demo Content

    And get back to us if your problem still persists.

    Thanks!
    ThemeGrill Support Team

    #1329181

    sportisoft
    Participant

    Hello, I tried also to install from the zip file. I’ve just retried now and I get these messages :
    Unpacking the package…
    Installing the demo…
    L’archive n’a pas pu être installée. No valid demos were found.
    Demo install failed.
    If I search in the .pot file the message “No valid demos were found” I can see it is displayed at line 131 in the function check_package in /includes/admin/class-demo-upgrader.php and I understand the script checks the existence of tg-demo-config.php in the working_directory. I don’t know what is the path of working directory and I don’t see tg-demo-config.php anywhere.
    Thanks in advance for your explanations

    #1329182

    sportisoft
    Participant

    Apparently the zip file was not the good, Envince-Demo-data-files.zip contained 2 files envince.wordpress.2016-04-26.xml and envince.wp_options.2016-04-26.json,
    instead of the envince-free.zip file with 3 files : dummy-data, screenshot.jpg and tg-demo-config.php.
    After install, I could launch the import and it works fine now.
    Thanks for your support.

    #1329454

    Nima
    Moderator

    Hi sportisoft,

    Nice to know your issue is resolved.
    And please let us know if you have any other issues.

    Regards!
    ThemeGrill Support Team

    #1341966

    wmukarromah
    Participant

    Hi ThemeGrill Support Team,

    Can I also ask for envince-free.zip file with 3 files : dummy-data, screenshot.jpg and tg-demo-config.php.
    I find the same problem as sportisoftm did. Thanks

    Regards,
    Ida

    #1341995

    Ashish
    Moderator

    Hello @wmukarromah

    You can download demo file directly after activating TG demo importer plugin from Appearance > demo importer
    Regards!
    ThemeGrill Support Team

    #1342024

    wmukarromah
    Participant

    Thank you,
    it is resolved.

    #1342165

    Ashish
    Moderator

    Hello @wmukarromah

    That’s great. 🙂
    If you get any issue later, feel free to ask again! If you like our theme, you can help us by providing a review us here: https://wordpress.org/support/theme/envince/reviews/?filter=5

    Regards,
    ThemeGrill Support Team.

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