Demo Importer Failed Installation

Home Forums FoodHunt Free Demo Importer Failed Installation

This topic contains 10 replies, has 5 voices, and was last updated by  Ashish 6 months, 2 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1362233

    informatiqueedm
    Participant

    Hi, I’m haveing some serious problems installing the demo site of FoodHunt. I’m in a local machine with AMPPS. The first time I tried to install the demo, everything was perfect, but when I tried to install another site with a different theme, I couldn’t see the second site in all My Sites, but if I’d pass by the dashboard I could use both of them. I decided to remove completly AMPPS from my computer and reinstall it. Now I could see both sites in the dashboard, but when it came time to import the demo of FoodHunt, it tell me that the installation failed. Up at the top, it’s telling me to install a plugin for PHP, but once I install it, what do I do from there? Need a little help to be able to install it. Thanks.

    #1362290

    Ashish
    Moderator

    Hi @informatiqueedm
    Can you send a screenshot of error/issue during the import? Do you get any error message while importing Foodhunt after plugin installation?

    Regards,
    ThemeGrill Support Team.

    #1362367

    informatiqueedm
    Participant
    #1362622

    Ashish
    Moderator

    @informatiqueedm
    Since it’s showing Internal server error after import failed, the issue seems to be with your hosting provider. Please try these fixes and contact your hosting provider if it doesn’t work.
    https://docs.themegrill.com/knowledgebase/demo-import-process-failed/

    Thanks.

    #1362865

    evan1
    Participant

    I went through the fix process and still nothing do you have any other options?

    #1362897

    Ashish
    Moderator

    @evan1
    You can contact your hosting provider and mention the error you’re getting. They might provide you a better solution. If you get any other issue regarding our theme, let us know. Thanks.

    #1362960

    informatiqueedm
    Participant

    Hi Ashish,

    Like I said in my first post, I installed WordPress on a localmachine (my desktop machine) with AMPPS. The first time I installed the demo Importer everything worked fine. But I wanted to start back at the begging and deleted AMPPS, which deleted all of the demo sites I had put on my computer. I then reinstalled everything again, but could not install the demo. You are always refering me to the knowledge base, but for a Newbie trying to learn, it doesn’t help me to much, especially that it is for a thirdparty hosting company. Can you come back with a solution?
    Thx,

    #1362972

    evan1
    Participant

    I reached out before posted they increased my hosting PHP specs just as your forum requested but it still does not work.

    #1363082

    Bishal Napit
    Moderator

    @informatiqueedm

    Have you tried to modify the ‘php.ini’ file as suggested on the knowledgebase article and restarted the AMPPS to import the theme demo on your local site? If not then, can you do the same once and check? Also, maybe, if you could not do the same then, try to create fresh WordPress install and then import the theme demo? If the theme demo is not imported on first time, do not refresh the page you are viewing and just click on ‘Import’ button again and again until the demo imported successfully? Hope either one of the solution will work out for you. Thanks.

    #1367692

    nvard.yerkanian
    Participant

    Hello,

    I’m having troubles with installing a demo zip.
    I constantly get an error

    “Could not create directory. /wp-content/uploads/tg-demo-pack/flash-default/
    Demo install failed.”

    My hosting provider says the problem is there is no css style file in the zip.
    How can i solve this problem?
    I am trying to install Flash default demo.

    Thanks in advance,
    N.

    #1367752

    Ashish
    Moderator

    Hi @nvard.yerkanian
    The issue you mentioned seems to be a permission issue, which can be solved by your host provider. Or you can search for this issue in any Search engine.

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