Can't change Menu

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This topic contains 5 replies, has 3 voices, and was last updated by  thefavourslab 1 month ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1823183

    thefavourslab
    Participant

    Hi,
    I am not able to edit the Menu Header. I want to add subcategories in the Menu section, however, when I am clicking on Add items it is not opening any section.

    Link to my website is thefavourslab.com

    I have recorded all activity via “Steps Recorder”, if you want I can send you that file.

    #1823340

    Nitu Shrestha
    Moderator

    @thefavourslab

    Can you try disabling the used plugin on your site and check once? If it does not work then can you provide us the recorded activity and also URL of your website so that we can inspect it and give you a better solution?

    Thanks.

    #1823628

    thefavourslab
    Participant

    Hi Nitu,
    Any specific plugin you are talking about? The most recent ones I deactivated and tried to add subcategories in the Menu but it did not work. The URL of my website is

    https://thefavourslab.com

    Where should I provide recorded activity?

    #1823697

    Nitu Shrestha
    Moderator

    @thefavourslab

    Can you follow this link: https://docs.themegrill.com/knowledgebase/detecting-a-faulty-plugin/ and see if it can help you out?

    Thanks.

    #1825174

    borns.tyreu
    Participant

    I have the same problem. Have you solved the problem?

    #1825200

    thefavourslab
    Participant

    Yes! I deactivated all plugins at once and then reactivated one by one. One of the plugins was causing the problem.

Viewing 6 posts - 1 through 6 (of 6 total)

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