- May 17, 2019 at 5:46 pm #1823183
I am not able to edit the Menu Header. I want to add subcategories in the Menu section, however, when I am clicking on Add items it is not opening any section.
Link to my website is thefavourslab.com
I have recorded all activity via “Steps Recorder”, if you want I can send you that file.May 20, 2019 at 4:19 am #1823340
Can you try disabling the used plugin on your site and check once? If it does not work then can you provide us the recorded activity and also URL of your website so that we can inspect it and give you a better solution?
Thanks.May 22, 2019 at 3:37 pm #1823628
Any specific plugin you are talking about? The most recent ones I deactivated and tried to add subcategories in the Menu but it did not work. The URL of my website is
Where should I provide recorded activity?May 23, 2019 at 4:47 am #1823697
Can you follow this link: https://docs.themegrill.com/knowledgebase/detecting-a-faulty-plugin/ and see if it can help you out?
Thanks.June 11, 2019 at 7:52 am #1825174June 11, 2019 at 12:47 pm #1825200
Yes! I deactivated all plugins at once and then reactivated one by one. One of the plugins was causing the problem.
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