Cannot customize eStore

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This topic contains 3 replies, has 2 voices, and was last updated by  ashishsthanp 1 week, 3 days ago.

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  • Author
    Posts
  • #1324334

    anguita.ma
    Participant

    Hello, I installed eStore and the demo. When I try to customize it, nothing appears and the page stays “loading”. The left column where usually appears the parts that can be customized, it’s not showing. I just can see “You’re customizing eStore” and “Active theme eStore”. Many thanks to who can help

    #1324411

    ashishsthanp
    Moderator

    Hello, @anguita.ma

    This might be caused by plugins you’re using.

    So, you can try deactivating plugins one by one and check if your issue resolves.

    Also, if you’ve changed any theme’s file, please revert back.

    If it still persists, please let us know again.

    Regards,
    ThemeGrill Support Team.

    #1324525

    anguita.ma
    Participant

    Many thanks! Was that. RokSprocket plugin.

    Bests!

    #1324586

    ashishsthanp
    Moderator

    Hello, @anguita.ma

    Glad to know it worked for you.

    If you get any issue later, feel free to ask again!

    We would really appreciate if you could provide us a review here:

    https://wordpress.org/support/theme/estore/reviews/?filter=5

    Regards,
    ThemeGrill Support Team.

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