After installed payed version site not work

[Darja SaletingerParticipant]

Regards

When finished with activation of plugins, site not work anymore.
What is wrong?

I dont have access to wp-admin and dont see site.

Regards

• This topic was modified 4 months, 3 weeks ago by  Darja Saletinger.

[Bishal NapitModerator]

Hi, Darja Saletinger.

Can you provide us the link to your site so that we could have a better look on this issue? Thanks.

[Darja SaletingerParticipant]

I made now fresh install and only enable template without plugins. I want instal all this needed plugin and import demo content.

If i give you acces to site can ypu check for what this hapens, before crash all again.

Regards

• This reply was modified 4 months, 3 weeks ago by  Darja Saletinger.

[Bishal NapitModerator]

Hi, Darja Saletinger.

What was the error shown during the plugin activation time? Can you tell us, then, we may be able to help you properly on this. Thanks.

[Darja SaletingerParticipant]

Oki, i made crash again, when i install demo importer plugin, site crash again.

i will made new install again and then i need help

• This reply was modified 4 months, 3 weeks ago by  Darja Saletinger.

[Darja SaletingerParticipant]

Oki this is now fresh install with theme, without plugins.

This is temporary place for development.
http://www.saletinger.com/sim/

Site will be migrated then on corporate hosting.

What is next step?

Is this template or plugins need extra php version?

Can i send access data to mail and you can login and check wp?

Regards

[Bishal NapitModerator]

Hi, Darja Saletinger.

You might need to use the PHP version of 5.5 or later. For us to try, you can provide the details here, with the reply marking as private. Thanks.

[Darja SaletingerParticipant]

This reply has been marked as private.

[Bishal NapitModerator]

Hi, Darja Saletinger.

It looks like ThemeGrill Demo Importer plugin is having the issue. Can you tell us about what PHP error are you getting so that we could debug the issue? Thanks.

[Darja SaletingerParticipant]

Hello, is anything new about upgrade?

Regards

[Bishal NapitModerator]

Hi, Darja Saletinger.

Can you update the PHP version added to your site to 5.6 or later and check activating the Themegrill Demo Importer? Also, as you mentioned that you have installed and is working on Flash theme on your same host too, so, on that site, is this plugin activated? Also, lastly if you want to give us a try again, then, we may need to the FTP details for this issue so as to we could check the issue about what is creating this on your site? You can provide it here: https://themegrill.com/contact/. Also, please attach this forum link on that mail too. Thanks.

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