About and Testimonials TG Background Image Issue

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This topic contains 17 replies, has 4 voices, and was last updated by  prabha 5 months, 2 weeks ago.

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #1312059

    pandora
    Participant

    Hi there

    I am currently having a problem where the background color or background image setting is not working on the About and Testimonial TG Widgets.

    You can see a sample of the issue here: https://pandorawilliams.com/

    I am viewing the site in Chrome on a MacBook Air but it looks the same in Safari and on my PC with Chrome and IE — Can you tell me how to get the background image that is selected to span across the entire widget area rather than just the far left section of the widget?

    Thank you in advance!

    #1312109

    ashishsthanp
    Moderator

    Hello, @pandora

    It seems you’ve changed theme’s file code.
    If so, please revert back the changes.
    Then, we can provide proper CSS code as you want to change. 🙂

    Regards,
    ThemeGrill Support Team.

    #1312259

    pandora
    Participant

    I didn’t change anything in the coding on the site at all. All I have done is change settings in the customize section to alter the appearance of the site and added the widgets into the side bars and footer areas that the theme provides.

    I don’t know how to edit the code, so that would not have been a possibility.

    #1312369

    Hi Pandora

    We have tried to find the issue and seems like it is on your side. We will feel more than happy to help you, If you could provide us with temporary login to your website. Also, make sure the reply is set to private

    Feel free reply to this thread if you get more problems

    Best Regards
    Sanjeev Shrestha
    ThemeGrill Support Team

    #1312489

    pandora
    Participant
    This reply has been marked as private.
    #1312517

    ashishsthanp
    Moderator
    This reply has been marked as private.
    #1312555

    pandora
    Participant
    This reply has been marked as private.
    #1312637

    ashishsthanp
    Moderator
    This reply has been marked as private.
    #1312707

    pandora
    Participant

    Thank you so much for figuring it out! I appreciate it so much. The use of the footer locations on this theme were pretty confusing to me. An image in the docs on it showing me where the widget locations are might have been helpful and I probably would not have made that mistake. Just a suggestion!

    Thank you again for all your help!

    #1312748

    ashishsthanp
    Moderator

    Hello, @pandora

    Glad to know it helped you.

    We would really appreciate if you could provide us a review here:

    https://wordpress.org/support/theme/fitclub/reviews/?filter=5

    If you get any issue, feel free to ask again!

    Regards,
    ThemeGrill Support Team.

    #1312826

    pandora
    Participant
    This reply has been marked as private.
    #1312893

    ashishsthanp
    Moderator

    Hello, @pandora

    Since FitClub Startpage template is used on dashboard home edit screen, the content will be shown.
    If you want to add text as you added on the edit screen, add a text widget to the sidebar.

    Regards,
    ThemeGrill Support Team.

    #1313042

    pandora
    Participant

    I have a couple more questions: ( I am so sorry! ) I swear if we can work the bugs out of this I will be purchasing the Pro version of this theme and leaving a spectacular review for you guys!

    So two questions:

    1. I am noticing that within the TG Services and TG Featured Posts widgets articles seem to be aggregating differently. If you look at my site there is a service called 12 Wk Weight Loss Challenges and it looks different than all the other ones when it comes up and the “Learn More” button is not in line with the rest.

    I also notice that the same thing happens in the TG Feature Widget if the title of the post is shorter than the rest ( One Line vs. Two Lines ).

    Can you tell me why this is happening and how to fix it so that it doesn’t mess up the alignment and look of those widgets?

    2. In the TG About Widget — When I use the recommended size of 576px * 341px for the About Us widget to design a background it blows the image up and it gets very blurry. So I moved to a larger size file to fix that. But no matter what file I put there, if it looks nice on the screen and meets over near the left size of where the text ends when you pull the site up on a mobile phone it looks horrible. The text appears over the image which seems to populate more from the center of the graphic. Is there a fix for this?

    #1313067

    pandora
    Participant

    Also is there any information on how the social media menus work? I can’t seem to find it in the documentation.

    #1313152

    ashishsthanp
    Moderator

    Hello, @pandora

    Please read following article that instructs how to setup menu for social media:
    https://docs.themegrill.com/fitclub/#section-2

    Regards,
    ThemeGrill Support Team.

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