- June 15, 2017 at 7:54 pm #1312059
I am currently having a problem where the background color or background image setting is not working on the About and Testimonial TG Widgets.
You can see a sample of the issue here: https://pandorawilliams.com/
I am viewing the site in Chrome on a MacBook Air but it looks the same in Safari and on my PC with Chrome and IE — Can you tell me how to get the background image that is selected to span across the entire widget area rather than just the far left section of the widget?
Thank you in advance!June 16, 2017 at 5:00 am #1312109
It seems you’ve changed theme’s file code.
If so, please revert back the changes.
Then, we can provide proper CSS code as you want to change. 🙂
ThemeGrill Support Team.June 17, 2017 at 1:26 pm #1312259
I didn’t change anything in the coding on the site at all. All I have done is change settings in the customize section to alter the appearance of the site and added the widgets into the side bars and footer areas that the theme provides.
I don’t know how to edit the code, so that would not have been a possibility.June 19, 2017 at 5:19 am #1312369
We have tried to find the issue and seems like it is on your side. We will feel more than happy to help you, If you could provide us with temporary login to your website. Also, make sure the reply is set to private
Feel free reply to this thread if you get more problems
ThemeGrill Support TeamJune 19, 2017 at 8:21 pm #1312489June 20, 2017 at 4:20 am #1312517This reply has been marked as private.June 20, 2017 at 1:11 pm #1312555June 21, 2017 at 5:04 am #1312637This reply has been marked as private.June 21, 2017 at 5:52 pm #1312707
Thank you so much for figuring it out! I appreciate it so much. The use of the footer locations on this theme were pretty confusing to me. An image in the docs on it showing me where the widget locations are might have been helpful and I probably would not have made that mistake. Just a suggestion!
Thank you again for all your help!June 22, 2017 at 4:39 am #1312748
Glad to know it helped you.
We would really appreciate if you could provide us a review here:
If you get any issue, feel free to ask again!
ThemeGrill Support Team.June 22, 2017 at 4:01 pm #1312826June 23, 2017 at 5:36 am #1312893
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