Are you in search of the best FAQ plugin for WordPress? Then you’ve come to the right place.
You may want to keep your customers happy by solving all their queries. However, frequently answering repetitive questions can be quite overwhelming, tiring, and time-consuming.
A smart and easy way to deal with this problem is by adding the FAQ (Frequently Asked Questions) section to your site. FAQs can help you address commonly asked customer queries. So, they can quickly find the information they’re looking for without having to contact you.
In WordPress, creating beautiful FAQs is easy with WordPress FAQ plugins. Here, we’ll share some of the best FAQ plugins for your WordPress site. Let’s check them out!
Why Add FAQ Section on Your WordPress site?
We all want a quick response from our service providers. So do your website users, customers.
But, it’s not possible to attend to all your customers at once. In addition, repetitively answering similar questions from different clients can be tiresome. And it’s a complete waste of time to be precise.
However, not responding to users is also not a choice you have! If you ignore queries, then you may lose your clients.
To prevent this from happening, there’s a cool option and that’s adding a FAQ page to your site. A well-designed FAQ section will provide your users with a quick answer to their queries.
Not only that, adding a FAQ section has more benefits as stated below:
- Improve SEO: FAQs provide relevant keywords and also cover the search intent of the clients. This results in better indexing of your site in search engines for higher ranking.
- Save Time: You can focus more on other important tasks rather than wasting time, replying to the same questions again and again.
- Build Trust: Clear and detailed FAQs displayed on your site can solve your clients’ confusion regarding your products/services. This helps you win the trust of your customers.
- Increase Conversion Rate: FAQs help clear doubts of your customers and gain trust in your site. Hence, customers buy, as well as refer your products/services to others resulting in improved conversion rates.
10 Best FAQ Plugins for WordPress Sites in 2021
We’ve briefly discussed the advantages of adding a FAQ section to your site. Now it’s time to explore the best WordPress FAQ plugins that allow you to create stunning FAQ pages effortlessly.
Let’s dive in.
1. Ultimate FAQ
Ultimate FAQ is a responsive accordion WordPress plugin that perfectly adapts to any site and any device. It enables you to add questions and answers easily to your site using Gutenberg Block, shortcodes, or a widget. It also has great features like FAQ statistics and view count.
This plugin allows you to group your FAQs by category to keep them well organized. Also, you can order your FAQs by title, created date, and modified date as well. Best of all, it even lets your clients add their comments on the individual frequently asked questions.
- No limit to FAQ creation
- Multiple styles and layouts
- FAQ search field
- Custom CSS for FAQ layout styling
- Import FAQs from a spreadsheet
- WooCommerce compatible
Cost: Free or $30 for 1 Site
2. Arconix FAQ
With 10,000+ active installs and 4.7-star ratings, Arconix FAQ is one of the best free FAQ plugins for WordPress. This user-friendly plugin enables you to create a stylish FAQ page and display it to your site without any difficulty.
You can use the [faq] shortcode in your WordPress pages or posts and a widget to display your frequently asked questions. And it’s also possible to show or hide FAQs using animated, jQuery toggle, and accordion boxes. Further, you can use the group taxonomy to show FAQ in a group or even present it individually.
- Intuitive FAQ page builder
- Custom post type
- Enable/disable the ‘Return to Top’ link
- Toggle and accordion display options when using shortcode
- Usage tracking option
- Translated to 5 other languages
Based on the bootstrap framework, Accordion FAQ is an amazing accordion FAQ plugin for WordPress just as its name. Using this plugin, you can add unlimited accordions with collapsible style layouts and further customize them with multiple color options. It even lets you add, remove, or sort the accordion position from the backend.
The free version itself provides many FAQ functionalities. However, you can still upgrade to its premium version for more advanced features like 8 FAQ design templates, Google Fonts, content animation, preview option, open/close icon set, and more.
- Hide/display accordion on-page display
- FAQ incorporation using shortcodes
- Input field for accordions
- Smooth frontend and backend user-interface
- Integrated with drag and drop API builder
- Compatible with all WordPress themes
Cost: Free or $9 for 1 Site
Easy Accordion is truly an intuitive yet powerful WordPress accordion FAQ plugin. It shares similar features as in Accordion FAQ such as multiple accordions on the same page plus unlimited color and styling options. Apart from that, it also has options of the border, description text, title, etc. for accordion.
Moreover, this plugin offers you one default theme for styling your FAQs. In case you want more beautiful themes with customizable options, you need to upgrade to its pro-version. The premium plugin is highly flexible and comes with several stunning features for a better user experience.
- Lightweight and responsive plugin
- User-friendly admin panel
- Unique accordion settings
- Drag and drop sorting for accordions
- Optimized for speed
- Cross-browser compatible
Cost: Free or $29/Year for 1 Site
5. Heroic FAQs
Yet another comprehensive FAQ management plugin in our list is Heroic FAQs. It includes special features like pre-defined FAQ styles, video or image addition, and multiple icon choices options making it the best FAQ plugin for WordPress.
Additionally, the visual editor feature of Heroic FAQs provides you with a better question and answer editing experience. It also offers tons of customization options to personalize the FAQs and match your brand. Except for that, with powerful shortcodes, you can add FAQs almost anywhere on your site.
- 15 Icon options for FAQ
- Drag and drop FAQs sorting
- One page simplicity
- Toggle and accordion FAQs option
- Schema.org for boosting SEO
- CSS3 animations
Cost: $49/Year for 1 Site
6. Yoast SEO
The no.1 SEO plugin for WordPress i.e. Yoast SEO now also provides the FAQ block. This means you’ll be able to add the FAQ section easily to your page and post without having to install additional FAQ plugins to your WordPress website.
Though Yoast SEO isn’t exclusively built for adding frequently asked questions and answers, it still comes in handy if you need to add a small FAQ section to your site. The best part of using this plugin is that it automatically adds FAQ structured data for better indexing of your site thereby increasing the chance of ranking higher.
- Easy FAQs creation
- No coding skill required
- Automatic FAQ structured data addition
- Rich snippet for the FAQ page on Google
- Add image to FAQs
- Regular update and friendly support
Cost: Free or $71.20 for 1 Site
7. Helpie FAQ
Looking for advanced FAQ plugins for WordPress? Then your search ends right here at Helpie FAQ. You can experience effortless addition, editing, and embedding of FAQs anywhere on your site using this plugin.
It enables you to display FAQs using shortcodes, page builders like Elementor, widgets for themes, and FAQ blocks for Gutenberg Block editors. Also, you can group and filter FAQs using categories and tags. Above all, it automatically adds a FAQ schema similar to Yoast SEO for getting rich results for your FAQ page.
- Enable/disable search bar for FAQs
- FAQ list view
- WooCommerce FAQ support
- Limitation for FAQ display
- Light and dark theme option
- Live Ajax Search
Cost: Free or $38.99/Year for 1 Site
WP Responsive FAQ with Category is a versatile WordPress plugin for adding a FAQ page to your site with accordion. It comes with an SEO-friendly URL and supports full-on FAQ customization through CSS and JS files. Moreover, it provides support to page builders like Elementor, Beaver Builder, and SiteOrigin.
This plugin allows you to limit the FAQ display number. And you can even choose to include or exclude certain FAQs and its category as per your site’s requirement. Further, the premium version gives access to more functionalities like pre-defined designs, grid view of FAQs, custom color options, and more.
- Display FAQs by category
- Easy FAQ page configuration
- Show Read more/Less button
- Thumbnail image for FAQs
- Compatible with any WordPress theme
- Multi-lingual support
Cost: Free or $119/Year (Included in Essential Plugins Bundle)
Knowledge Base for Documentation and FAQ is not just the best FAQ plugin for WordPress, it’s a robust tool for creating articles and documents as well. Creating modern and professional-looking documentation and FAQs is a plain sail as it comes with stunning pre-built templates.
The plugin has an easy setup wizard and offers several customization options for setting styles, colors, and layouts. It also has a search bar with listed results to enable your users to quickly find the relevant documents and FAQs. Except for the brilliant features, the plugin is coded for the best SEO results.
- 26 Pre-defined templates
- 500+ icons
- Tons of customization options
- Shortcode for FAQs
- WordPress Multilingual (WPML) plugin compatible
- 24/7 Friendly support
Cost: Free + Premium Add-ons Available
10. Tribulant FAQ
Tribulant FAQ is the powerful premium FAQ plugin for WordPress. It comes with its own administration dashboard from where you can manage all your questions easily. Users can browse through your frequently asked questions using an intuitive accordion sliding feature.
This plugin also enables your users to quickly search the FAQs of their interest and even allows them to submit their questions. And if the particular question is approved by the admin then the user will be able to see the answer is displayed on the site.
- Easy FAQs management
- User search form
- Submission box for submitting questions
- Built-in image gallery
- Order and sort questions and group
Cost: $34 for 1 Site
How to Use FAQ Plugins for Creating a FAQ Page? (Quick Guide)
We’ve discussed the top WordPress FAQ plugins in detail. Now it’s time to provide a quick tutorial on how to use them.
The foremost thing you need to do is select the best FAQ plugin for your WordPress site from the list mentioned above. Then follow the simple steps as given below:
Step1. Login to your WordPress dashboard and navigate to Plugins >> Add New.
Step3: From your dashboard go to Easy Accordion >> Add New.
Step4: Add a Group for accordion.
Step5: Start adding questions in the title bar and answer in the description box. Repeat the process.
Step6: Configure the necessary settings like accordion, display, and typography.
Step7: After adding as many questions and answers as you want and making necessary settings hit the publish button at the top.
Step8: Copy the shortcode at the bottom of the page and paste it where you want your FAQ page to be displayed like pages, posts, or widgets.
Step9: Finally, hit the publish button to make your site go live.
That’s it! It’s easy and quick!
FAQ page not only solves the common queries of your customers but also helps gain their trust and boost your site’s SEO. Since not everyone knows how to create a FAQ page manually, we need to choose the right FAQ plugin for this purpose.
Above we’ve listed the best FAQ plugin for WordPress. Hopefully, you’ve made your choice from the list. If not, we suggest using Yoast SEO. It comes in handy for creating a small FAQ section. Besides, it’s quite easy to use and eliminates the need of adding one more plugin to the site.
Likewise, Easy Accordion is a straightforward plugin with powerful FAQ features. And it’s compatible with popular WordPress themes like Zakra, Flash, Spacious, and more. Consider using Ultimate FAQ or Heroic FAQ if you want more advanced FAQ features.
This is the end of our article on the best FAQ plugin for WordPress. If you’ve got anything to say please write to us in the comment section below. And don’t forget to follow us on Twitter and Facebook for the latest updates.
Want to read more of our article? How about the Gutenberg blocks plugins to extend your block editor?